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Vacancy Head of Operations

SKAR is looking for a Head of Operations (32 to 36 hours)

Do you want to use your experience in the field of business management to make space for the creative sector in Rotterdam possible? Are you good with numbers and do you want to use these skills for a good cause in a committed and passionate team? Do you enjoy working on the continuous improvement of business processes in a small but growing organization? Then SKAR is the place for you!

What does SKAR do?
SKAR realizes workspace for the creative and cultural sector in Rotterdam. We manage and develop workspaces for artists and creative makers to work, meet and connect. We explore new possibilities to meet the growing demand for suitable and affordable space in the city. SKAR stands for more space for imagination, so that makers can experiment artistically and socially, let ideas grow, use their talents, develop new projects and be successful in them.

Currently SKAR has 44 studio premises in Rotterdam, including the Laundry, STROMING and Makerdam. We are there for all creative makers in the city. Whatever they do and whatever their background, from visual arts to animation, from theater and music to fashion and much more. Because space for a resilient creative sector contributes to the cultural, economic and spatial success of Rotterdam.

What will you do?
As Head of Operations, you will ensure that business operations run smoothly from A to Z and make adjustments where necessary. You are a spider in the web who independently performs specialized and supportive work across the board. From contract management of our tenants to rent administration, from financial reports on the state of affairs to invoicing and debtor management. In addition, you proactively think along and advise in developing and implementing more efficiency in SKAR's operations. You are sparring partner and right hand of our director in this area.

This means:
- You independently perform tasks in the area of financial and rental administration. In addition, you manage two employees in the Operations team;
- You support your colleagues in Leasing and Development in the administrative tasks that are specifically required for their role;
- You provide the management with the necessary information, from specific (monthly) reports and financial analyses to daily administrative questions;
- You liaise with tenants, prospective tenants and others with whom SKAR has financial agreements;
- You are sharp in spotting anomalies or problems and contribute to solutions for complex issues from your theoretical background knowledge and work experience;
- You are a spider in the web in the office and responsible for the daily management of office matters;
- You maintain contact and work together with partners who perform activities on behalf of SKAR in the field of business operations;
- You develop and implement improvements in administrative and business processes in consultation with management.

What we ask
- Enthusiasm about what we do as an organization is a must;
- You have HBO (higher professional education) work and thinking level;
- You have at least three years of relevant work experience in the field of business management;
- You have experience with various software packages or you can demonstrate that you can quickly master them;
- You have a hands-on mentality, are confident and like to think in solutions;
- You have experience in prioritizing and coordinating work;
- Knowledge of and experience with the administrative work processes surrounding the rental and leasing of (business) spaces is a plus;
- Knowledge of and experience with Exact Online is an advantage.

As a person, you like structure. You like to work efficiently with a plan in hand. You work accurately and have an eye for detail. You work according to the principle 'a deal is a deal', are seen by others as responsible and have integrity. You have energy to tackle things and take initiative easily. You are solution-oriented and make clever use of the circumstances and situation. You keep the goal in mind without losing sight of quality and process.

As a colleague, you are cheerful and enjoy reaching out to others. You have the following skills well developed: quality orientation, initiative, customer orientation, result orientation, cooperation and progress control.

We offer:
- Working in a dynamic organization in development;
- Collaboration in a small, fine and close-knit team;
- Contributing to space for imagination in the cultural sector;
- A nice, flexible, workplace in the heart of Rotterdam;
- Good working conditions based on age and experience.

SKAR largely follows the Collective Bargaining Agreement (CLA) for civil servants in its terms of employment. It follows the Cultural Governance Code and the Diversity and Inclusion Code.

As Head of Operations you are part of the core team of SKAR and fall under the direct supervision of the director. Among other things, you manage the employee administration and maintain contact with external partners who perform work for SKAR.

Are you interested?
Responding is a little different with us. Therefore, if you are interested, please send an email to Marianne Smitshoek at no later than Monday, 20-2-2023 . In response to your mail you will receive a number of questions and we look forward to your answers. We want to be guided by what you can do, what your talents are and what makes you enthusiastic, not by your name or background.

Click here for the PDF Head of Operations SKAR Jan 2023